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Refund Policy


Thanks for shopping at SMD E-learning. If you are not entirely satisfied with your purchase, we're here to help.

Our Cancellation Policy

Customers can cancel their subscription to the SMD E-Learning site at any time. If a cancellation is made within the first 2 Days, a full refund will be issued. After that period, no refunds will be given, but the subscription will remain active until the end of the current billing cycle. To cancel, customers can [provide instructions on how to cancel, such as contacting customer support or accessing account settings]."

Number Change

  • If you have purchased two courses on the same number, then you have 7 calendar days to make a request for number change. Request after 7 days from the date of purchase for change in number or transfer of course to another number will not be considered.
  • If you have purchased one course then number change or transfer of course to another number requests shall not be considered.

Discounts

  • SMD E-Learning Private Limited reserves the right to amend discounts and the way in which they are calculated without prior notice. It also reserves the right to amend the Validity dates of the discounts.
  • SMD E-Learning Private Limited reserves the right to suspend or terminate any offers / discounts or alter the terms and conditions stated herein at any time without prior notice. The Price on Store may or may not reflect the price after discount. Offers cannot be combined for additional discounts.

Returns

You have 24 hours to return an e-course from the date you purchased it. A Refund Request will be deemed valid only if it is made through an email to smdlearning2012@gmail.com within 24 hours of purchase. No Refund requests would be entertained after 24 hours from the date of purchase.

Refunds

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days (minimum 5-7 working days), depending on your card issuer's policies.

Banking Charges

You will be responsible for paying for your own banking charges for returning your e- course. banking costs are non-refundable. If you receive a refund, the cost of banking will be deducted from your refund.

Contact Us

For Further assistance please contact us on smdlearning2012@gmail.com